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Returns

BRASS, SILVER AND GOLD PLATED ITEMS
We are happy to offer a refund on brass, silver and gold plated items unless otherwise stated in the item description.

SOLID GOLD ITEMS
We regret that solid gold items are non refundable unless faulty.

MADE TO ORDER ITEMS
We are happy to offer a refund on made to order items unless otherwise stated in the item description.

VISIT US
It can be daunting buying jewellery for special occasions online, which is why we invite you to visit us. We are based in Hackney Wick. Please be sure to call or text to make an appointment before you do just to check that we are in.

RETURNING YOUR ITEM
You have 14 working days to return your item in it’s original condition.
We are happy to offer a full refund upon receipt of the item.
When returning your item, please be sure to include the original packaging and wrap it up securely in bubble wrap, a jiffy bag and post via recorded delivery or special delivery if the item has a retail value of £150 or above. Items under £150 can be posted via 1st or 2nd class recorded. In both instances, please be careful to keep your tracking number safe.

 

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